How many check in luggage allowance I have?
For international travel, normally it will allow 2 free check-in bags,
each less than 50 pounds. If you are premier frequent flyer of the airline
you took, you may have extra allowance. Please check it from the program’s
website directly.
Go to top of page
When should I check in my flight?
For international flights, airlines require you arrive at the airport
at least two hours prior to departure to allow sufficient time to complete
all necessary international requirements. If you are traveling on high travel
season, such as Christmas, Spring break, we recommend you to have some extra
time in addition to that.
Go to top of page
What documents are required to pass the security checkpoints in the airport?
At most airports, passengers are required to present a boarding pass or
priority verification card as well as government-issued photo identification
(such as a driver's license or passport) at the primary security checkpoint.
Go to top of page
What is the carry-on allowance policy?
FAA security measures limit customers on all flights to one
carry-on bag plus one personal item. All carry-on pieces,
including laptops, must fit either underneath the seat in front of
you or in an overhead bin. The one carry-on bag must fit in an
overhead compartment or under the seat. It should not exceed
45 linear inches (length + width + height) or weigh more than 40 lbs/18 kgs.
Carry-on items, which appear too large or irregularly shaped to fit under a seat,
in an overhead compartment, or in a closet, will not be accepted as
carry-on baggage and will need to be checked.
Go to top of page
What are the rules on unaccompanied minors/children traveling alone?
Airlines have specific rules regarding unaccompanied minors/children traveling
alone. Therefore we recommend that you contact the airline directly regarding
their specific rules on unaccompanied minors/children traveling alone before
you buy the ticket.
Go to top of page
Why should I accrue miles on my flight?
It is free to join. If you can accrue enough miles, you can get free ticket
for yourself or other people. Also, you can use your miles to upgrade your
flight ticket from economic class to business class. Different airlines
have different requirements on these member benefits. Please check your
own program provider for detail information.
Go to top of page
Can I change or cancel my reservation after I purchase my ticket?
Whether you can change or cancel your reservation is subject to the fare rules
of your reservation. If by rule, you can change it or cancel it, there will
still be penalty associate with it. Make sure you confirm your dates before
you buy the ticket. If you have a high possibility to cancel or change your
trip later, buy a ticket with less restriction (But it is more expensive than
those tickets with more restriction).
Go to top of page
Can I use an airline coupon or voucher on my purchase?
We are not able to accept vouchers or airline coupons as partial or full
payment towards the purchase on an airline ticket. In order to use those
coupons, you have to buy tickets from the airline. It is normally much
more expensive and not worth using the coupon. Basically, these coupons
are good when you use them in domestic ticket because no one has discount
ticket on domestic travel. In that situation, you can use the coupon to
buy tickets from airlines directly.
Go to top of page
Do I need to reconfirm my flight before departure?
Passengers should reconfirm their flight times directly with the airlines
72 hours within the day of departure to insure that no last minute schedule
changes have occurred. If you wish to reconfirm your flights with the airlines
or if you have any questions about a particular airline's rules, please contact
the airlines directly.
Go to top of page
How do I travel with an electronic ticket?
Electronic tickets allow you the convenience of traveling without
being required to carry traditional paper tickets. The electronic
ticket or e-ticket is convenient because you no longer have to worry
about carrying or possibly losing your airline ticket. With an electronic
ticket, all that you need at check-in is your valid ID card (passport for
international travel) and your itinerary printout or airline confirmation
number.
Go to top of page
How long can I hold the price on my reservation?
Ticket price is subject to change without notice until you pay your
ticket in full. Only making a reservation cannot guarantee you lock
in the price. Airlines can update their prices in any minute.
The only way to lock into a certain price is to pay for the ticket in full.
Go to top of page
My passport will be expired in 4 months. Can I still use it travel abroad?
In most situations, for international travel, your passport must be valid
6 months from your expected date of return. Even you have a ticket,
the airline may reject your from boarding if it is shorter than that.
Go to top of page